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Residential IT Support

Expert tech support and problem solving in your home, day or night

MACS & PCS

We are current on the latest Windows and OS X technology, software, and security.

Day or Evening

We work around your schedule to help you get the service when you need it. Appointments are set for specific times.

Cloud Services

Help with name brand cloud services like Google, Yahoo, Dropbox, Apple, Microsoft, and more.

Mobile and Sync 

Set up sync of mail, calendar, contacts, documents, and photos across all your family devices, including mobile devices.

Virus Removal and Protection

Get rid of nasty spyware and viruses. Keep them out with powerful protection for the whole family.

Backup & Recovery

Get the right backup solution in place, with affordable, painless, automatic backup solutions to cloud or drive with reliable reporting.

How Our Residential Service Works 

Residential IT Support Pricing

-  In-Home Computer Support is provided at $90 per hour during business hours.
-   We provide service on on nights, weekends, and holidays for $110 per hour.
Appointments are one and half hour minimum with quarter hour increments thereafter.
No Travel fees 29 miles or less from Ephrata

**You may cancel your appointment up to 8 hours in advance without penalty.** 

On-Site Service Billed in 15 minute increments. "1.5 hrs minimum"   "NO TRIP FEES! *UP TO 30 MILES FROM EPHRATA PA".

Flat Rate Computer Repair

-  $109.74 all taxes included in price thats it for any Desktop or Laptop service or repair. 
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Call us to schedule a service call or for an estimate. We accept cash and credit cards. (Click here for list of accepted credit cards

Ask About Chesnet Anywhere Care: Providing tech help and monitoring for your networks and devices. Keeps everything running and secure. All for a small monthly fee. CA Care is more than a support plan, it is a SOLUTION to the headaches of traditional tech help, and IT support. 
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Residential computer repair

 Chesnet offers pro user support, education, and explanation that computer repair shops can’t deliver. We now provide all residential services in your home or drop off at one of Chesnet PCs' drop locations.

We can fix many technology problems in your home, but we do not offer full hardware repair. We are able to remove viruses, resolve errors, reinstall or upgrade operating systems, replace hard drive, power suplie  and other fixes. We do not offer hardware repair such as broken screens, broken keyboards, or water damage repair. If you are unsure whether we can service your need, give us a call and we’ll help you figure it out.

Contact Info

55 New Street
STE 10
Ephrata PA 17522

717-207-8123

On-Site Service
On-Site Service Billed in 15 minute increments. "1.5 hrs minimum" --"NO TRIP FEES! *UP TO 30 MILES FROM EPHRATA PA"--
Call us to schedule a service call or for an estimate. We accept cash and credit cards. (Click here for list of accepted credit cards

CA CARE

Support and Downloads

24/7 Support tool /  Remote Support download and install for CA Care.